Brand |
COSRX |
---|---|
Origin Country |
Made In Korea |
Weight |
100gm |
COSRX Advanced Snail 92 All In One Cream – 100gm
1,850.00৳ Original price was: 1,850.00৳.1,750.00৳Current price is: 1,750.00৳.
Special Ingredients | Hyaluronic Acid |
Item Form | Cream |
Brand | COSRX |
Use for | Face |
Specific Uses For Product | Scars |
- Made in KOREA
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Shipping policy
Effective Date: October 30, 2023
Welcome to Pink G Rose! We're excited to have you as our valued customer. This Shipping Policy outlines the key details regarding shipping, delivery, and related matters when you shop with us. Please take a moment to review the information below.
1. Shipping Locations
We currently offer shipping to customers within Bangladesh. Unfortunately, we do not offer international shipping at this time.
2. Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Estimated delivery within 1-2 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Please note that shipping times may vary depending on your location and the shipping method selected.
3. Order Processing
Orders are typically processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the following business day.
4. Shipping Fees
Shipping fees are calculated based on the shipping method chosen and the destination of the order. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package as it makes its way to you.
6. Delivery Address
Please ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information.
7. Delays and Issues
While we make every effort to ensure prompt and reliable delivery, there may be circumstances beyond our control that could cause shipping delays, such as severe weather conditions, natural disasters, or unforeseen circumstances. If your order is delayed, we will do our best to keep you informed and provide updates.
8. Shipping Partners
We work with reputable shipping partners to ensure safe and timely delivery of your orders. However, we are not responsible for any issues that may arise during the shipping process. If you encounter any problems, please contact our customer support team, and we will assist you in resolving the matter.
9. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
10. Contact Information
If you have any questions or concerns about our Shipping Policy or any other aspect of your shopping experience at Pink G Rose, please feel free to contact us:
- Email: [email protected]
- Phone: +00
- Address: H-365, Rd-28, DOHS Mohakhali, Dhaka
Return policy
At Pink G Rose, your satisfaction is our top priority. We want to ensure that your shopping experience is enjoyable and worry-free. If you have a need to return a product and request a refund, please review our comprehensive Return and Refund Policy below.
1. Return Eligibility
We accept returns and refund requests under the following conditions:
- You must initiate the return process within 7 days from the date of purchase.
- The item must be in its original, unused, and unworn condition.
- All original tags, labels, and packaging must be intact and included with the return.
- Custom or personalized items are non-returnable unless they are defective or damaged.
2. Return Process
To initiate a return and refund request, please follow these steps:
- Contact our customer support team by emailing [email protected] or calling +8801. Provide your order number and a detailed explanation of the reason for the return.
- Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN) if your return is eligible.
- Package the item securely in its original packaging, along with a copy of the order invoice, and include the RAN provided by our customer support team.
3. Shipping Your Return
You are responsible for the shipping costs associated with the return. We recommend using a traceable and insured shipping method to ensure the safe return of your item. Pink G Rose is not responsible for items lost or damaged during the return shipping process.
4. Inspection and Approval
Upon receiving your return, our team will inspect the item to ensure it meets the return eligibility criteria. If the item is found to be in its original condition with all tags and packaging intact, we will process your return and refund request.
5. Refund Process
Once your return is approved, we offer the following options:
Refund: If you choose a refund, the purchase price (excluding any original shipping charges) will be credited back to the original payment method within a reasonable timeframe. Please note that it may take a few business days for the refund to reflect in your account, depending on your financial institution.
Exchange: If you prefer an exchange for a different size or a replacement item, our customer support team will assist you in processing the exchange. Any price difference will be adjusted accordingly.
6. Non-Returnable Items
The following items cannot be returned:
- Custom or personalized items unless they are defective or damaged.
- Gift cards or e-gift certificates.
7. Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer support team within 14 days of receiving the product. We will provide instructions for returning the item, and you may choose to receive a refund or a replacement item.
8. Contact Us
If you have any questions or need assistance with your return or refund, please reach out to our customer support team. We are here to help and ensure your return and refund process is smooth and efficient.
Thank you for choosing Pink G Rose. We value your satisfaction and are dedicated to providing you with a hassle-free return and refund process. Your trust in our products and services is greatly appreciated, and we are committed to making your shopping experience enjoyable and worry-free.
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